Shipping & Delivery Policy
Last Updated: 30 September 2026
At By The Handful, we carefully pack every order to ensure that our luxury hampers and premium food products reach you in excellent condition.
Processing Time
Standard orders are generally processed within the timeframe communicated at the time of purchase.
Customised, wedding, corporate and bulk orders may require additional processing time depending on quantity, design, branding and production requirements.
During festive periods, processing and delivery timelines may be longer due to increased order volumes.
Delivery
Delivery timelines depend on the destination, courier availability and the nature of the order.
The estimated delivery date provided at checkout or during order confirmation is an estimate and not an absolute guarantee.
For large or customised orders, the delivery timeline will be communicated separately.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
By The Handful will not be responsible for delays or additional charges resulting from incorrect or incomplete address information.
Delayed Delivery
Once an order has been handed over to the courier/logistics partner, delivery is subject to the courier's operational timelines.
Delays caused by traffic, weather, strikes, public holidays, logistics disruptions, natural events or other circumstances beyond our control may occur.
Damaged Packages
If your package arrives visibly damaged, please photograph the package before opening it and contact us within 24 hours of delivery.
For the fastest resolution, please provide photographs and, where possible, an unboxing video.
Bulk & Event Orders
For wedding, corporate, festive and large-volume orders, customers should place orders sufficiently in advance.
The production and delivery schedule for such orders will be mutually agreed upon at the time of confirmation.
Contact
For delivery-related assistance:
By The Handful
7/32, Roop Nagar, Delhi
Phone: +91 98100 20801 / +91 99100 20801